Effective Date: June 24, 2026
Last Updated: June 24, 2026

These Terms of Service (“Terms”) apply to https://brittoncreative.co and related Britton Creative Co. websites, forms, client portals, payment links, support tools, service pages, communications, and online resources operated by Britton Creative Co. (“Britton Creative,” “Company,” “we,” “us,” or “our”).
By visiting our Website, submitting a form, requesting a quote, scheduling a consultation, becoming a client, submitting a support request, using a client portal, paying an invoice, or communicating with us, you agree to these Terms.
1. Company Information
Britton Creative Co.
Website: https://brittoncreative.co
Email: [[email protected]](mailto:[email protected])
Phone: 813-544-1222
Mailing Address: 3905 Tampa Road Unit 189, Oldsmar, Florida 34677
2. Services
Britton Creative provides digital, creative, technology, web, hosting, marketing, branding, automation, client support, and business service solutions.
Services may include:
* Website design
* Website development
* Website redesign
* Website maintenance
* Cloud hosting support
* Branding and creative design
* SEO support
* Analytics and reporting
* Email marketing support
* Marketing workflow support
* Automation support
* Client portal support
* Billing and invoice support
* Project status updates
* Trouble ticket and support request handling
* Related digital business services
Specific project details, service scope, deliverables, pricing, payment terms, timelines, ownership rights, cancellation terms, and support expectations may be governed by separate proposals, invoices, contracts, statements of work, service agreements, or written communications.
3. Website Use
You agree to use our Website, forms, client tools, payment links, support tools, and services lawfully and responsibly.
You may not use our Website or services to:
* Submit false, misleading, fraudulent, or inaccurate information
* Interfere with Website security, availability, or operations
* Attempt unauthorized access to systems, accounts, files, or data
* Upload malware, spam, malicious code, or harmful content
* Violate intellectual property rights
* Harass, threaten, abuse, defame, or harm others
* Use our services for illegal, deceptive, abusive, or fraudulent activity
* Scrape, harvest, copy, or misuse Website content or contact information
* Circumvent security features, access controls, or usage restrictions
* Misrepresent your identity, business, authority, or relationship with another party
We may restrict, suspend, or terminate access to the Website, forms, portals, or services if we believe misuse, abuse, fraud, security risk, nonpayment, policy violation, or unlawful activity has occurred.
4. Client and Service Communications
Britton Creative may communicate with customers, prospects, and active client contacts regarding service inquiries, quotes, consultations, onboarding, project updates, website maintenance, hosting, system updates, billing, invoices, payment status, account notices, support tickets, service status, and related business communications.
Communications may occur by email, phone, SMS/text message, client portal, support ticket, or other communication channels, depending on the nature of the inquiry, client relationship, service activity, and consent provided.
5. SMS/Text Message Program
Britton Creative’s SMS program provides customer care, client service, billing, project, system, account, and support notifications to customers, prospects, and active client contacts who have requested services or separately agreed to receive text messages from Britton Creative and Cedric Britton.
SMS messages may include:
* Client service notifications
* Appointment reminders
* Consultation follow-ups
* Onboarding reminders
* Project updates
* System update notifications
* Website or hosting status updates
* Trouble ticket updates
* Billing reminders
* Invoice reminders
* Payment status notifications
* Service status updates
* Account-related alerts
* Support communications
* Responses to inbound service or support questions
6. SMS Opt-In
You may opt in to receive SMS messages from Britton Creative by:
* Checking an optional SMS consent checkbox on a Britton Creative Website form
* Requesting SMS updates
* Submitting a client form that includes optional SMS consent
* Submitting a support or trouble ticket form that includes optional SMS consent
* Using a client portal form that includes optional SMS consent
* Starting a direct inbound SMS conversation with Britton Creative or Cedric Britton
The SMS consent checkbox is optional, unchecked by default, and not required to submit a form, request information, schedule a consultation, become a client, pay an invoice, or purchase services.
You may submit a form or request services without agreeing to receive SMS messages.
7. SMS Consent Language
Where SMS consent is collected through a Website form, the form may include language substantially similar to the following:
“By checking this optional box, I agree to receive SMS messages from Britton Creative and Cedric Britton related to my service inquiry, consultation, appointment reminders, onboarding, project updates, system update notifications, website or hosting status updates, trouble ticket updates, billing reminders, invoice reminders, payment status notifications, service status updates, account-related alerts, and support communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to submit this form or purchase services. Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.”
8. SMS Message Frequency
Message frequency varies based on your inquiry, project, service activity, billing activity, account activity, support requests, and communication needs.
9. SMS Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data charges may apply to SMS messages sent or received as part of the Britton Creative SMS program.
10. SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP.
After replying STOP, you may receive one final message confirming that you have been unsubscribed.
After you opt out, you will no longer receive SMS messages from the Britton Creative SMS program unless you opt in again.
11. SMS Help
You may request help at any time by replying HELP.
You may also contact Britton Creative at:
Email: [[email protected]](mailto:[email protected])
Phone: 813-544-1222
12. SMS Consent Is Not Required
Consent to receive SMS messages is not required to submit a form, request information, schedule a consultation, become a client, pay an invoice, or purchase services.
13. No Third-Party SMS Marketing
Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Britton Creative does not sell, rent, share, or transfer mobile opt-in information or SMS consent to third parties, affiliates, lead generators, marketing partners, or advertising partners.
SMS consent applies only to messages from Britton Creative and Cedric Britton for the purposes described in these Terms.
14. SMS Delivery
SMS delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.
Britton Creative is not responsible for message delays, delivery failures, carrier filtering, mobile device issues, or service interruptions outside our reasonable control.
15. Email Communications
Britton Creative may send emails related to service inquiries, quote requests, consultations, onboarding, project updates, system updates, website or hosting notifications, support requests, trouble tickets, billing reminders, invoice reminders, payment status notifications, account notifications, marketing updates, and related business services.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting Britton Creative directly.
Transactional, service-related, billing-related, account-related, or support-related emails may still be sent when necessary to respond to your inquiry, provide requested services, manage an active client relationship, send invoices or payment notices, provide support, maintain records, or comply with legal or business obligations.
Commercial emails from Britton Creative will identify the sender, avoid misleading subject lines, include an unsubscribe option where required, and include a valid physical postal mailing address where required.
16. Phone Calls
By providing your phone number, you agree that Britton Creative or Cedric Britton may contact you by phone regarding your inquiry, quote, consultation, project, service, support request, billing matter, account status, or related business communication.
Phone call consent is separate from SMS consent. Agreeing to receive phone calls does not require you to agree to receive SMS messages.
17. Payments, Invoices, and Billing
Clients are responsible for paying invoices, service charges, project fees, subscription fees, hosting fees, maintenance fees, support fees, and other agreed charges according to the terms shown on the applicable invoice, proposal, agreement, service description, or written communication.
Failure to pay may result in paused work, delayed deliverables, service interruption, suspension of services, late fees, collections activity, or termination of services, subject to applicable agreements and law.
Payment obligations may continue for work already performed, services already provided, active subscriptions, hosting services, maintenance services, or other agreed charges.
18. Service Availability
Some services, including hosting, websites, email systems, client portals, payment systems, third-party platforms, and support tools, may depend on third-party providers, internet availability, software updates, server performance, security controls, payment processors, communication providers, or other systems outside our direct control.
Britton Creative does not guarantee uninterrupted or error-free service availability.
We may perform maintenance, updates, security work, or service changes when reasonably necessary.
19. Client Responsibilities
Clients are responsible for:
* Providing accurate information
* Responding to reasonable requests for approvals, content, access, or decisions
* Reviewing deliverables in a timely manner
* Maintaining valid payment information where required
* Paying invoices on time
* Complying with applicable laws and platform policies
* Maintaining appropriate licenses for third-party tools, software, plugins, themes, media, fonts, or platforms used in their business
* Backing up information where required by the applicable service arrangement
* Not using Britton Creative services for unlawful, abusive, deceptive, or harmful activity
Delays caused by missing information, delayed approvals, nonpayment, third-party issues, or client-controlled systems may affect timelines and deliverables.
20. Third-Party Services
Britton Creative may use, recommend, configure, integrate, or rely on third-party tools, platforms, hosting providers, payment processors, analytics tools, communication tools, email tools, SMS tools, client portals, design tools, project management tools, CRM systems, support systems, plugins, software, or other providers to deliver services.
Your use of third-party tools or platforms may be subject to their own terms, policies, pricing, availability, and data practices.
Britton Creative is not responsible for third-party service outages, platform changes, pricing changes, policy changes, account restrictions, technical errors, data loss, or security incidents outside our reasonable control.
21. Intellectual Property
Website content, branding, logos, text, graphics, designs, page layouts, service descriptions, images, and other materials on the Britton Creative Website are owned by Britton Creative or used with permission unless otherwise stated.
You may not copy, reproduce, republish, distribute, sell, or commercially use Website content without written permission.
Ownership, licensing, usage rights, and transfer of rights for client deliverables may be governed by separate proposals, invoices, contracts, statements of work, or written agreements.
Unless otherwise agreed in writing, Britton Creative retains ownership of its pre-existing materials, templates, processes, systems, code libraries, frameworks, know-how, internal tools, and reusable methods.
22. Client Content and Materials
You represent that you have the right to provide any content, logos, images, text, data, media, login credentials, account access, business information, or other materials you submit to Britton Creative.
You grant Britton Creative permission to use submitted materials as needed to provide requested services.
You are responsible for ensuring that submitted materials do not infringe third-party rights, violate laws, or contain unlawful, harmful, or misleading content.
23. Confidentiality
Britton Creative may receive non-public business, project, account, login, billing, or technical information while providing services.
We will use reasonable care to protect confidential information and use it only as needed to provide services, manage the client relationship, operate our business, comply with law, or protect rights and security.
Confidentiality obligations do not apply to information that is publicly available, independently developed, received lawfully from another source, or required to be disclosed by law.
24. Privacy
Your use of the Website and services is also governed by our Privacy Policy:
https://brittoncreative.co/privacy-policy/
The Privacy Policy explains how we collect, use, protect, and share information.
25. Data and Account Access
Some services may require access to client websites, hosting accounts, domain accounts, email platforms, CRM systems, analytics accounts, ad platforms, billing tools, or other systems.
You are responsible for providing accurate access where needed and removing or updating access when services end.
Britton Creative is not responsible for loss, interruption, or damage caused by inaccurate credentials, revoked access, third-party restrictions, expired licenses, client-controlled systems, or unauthorized changes made by others.
26. Security
We use reasonable administrative, technical, and organizational safeguards to protect systems and information.
No website, communication system, software platform, hosting environment, or online service can guarantee complete security.
You are responsible for maintaining secure passwords, controlling access to your accounts, and promptly notifying us of suspected unauthorized access involving services we provide.
27. Prohibited Content and Use
You may not use Britton Creative services to create, publish, transmit, host, promote, or support content or activity that is unlawful, deceptive, abusive, infringing, defamatory, hateful, harassing, malicious, fraudulent, or harmful.
We may refuse, suspend, or terminate work that we believe violates law, platform rules, carrier rules, payment processor rules, communication provider rules, or our business standards.
28. No Guarantee of Results
Britton Creative may provide marketing, website, branding, automation, SEO, analytics, email, or business support services. However, we do not guarantee specific business outcomes, rankings, revenue, leads, sales, traffic, conversions, deliverability, ad performance, platform approvals, or third-party results unless expressly stated in a separate written agreement.
29. No Professional Legal, Tax, or Financial Advice
Information provided by Britton Creative through the Website, communications, services, or deliverables is for general business and informational purposes only.
Britton Creative does not provide legal, tax, accounting, investment, or financial advice.
You should consult qualified professionals for legal, tax, accounting, financial, or compliance advice.
30. Website Content
Website content is provided for general informational purposes.
We may update, remove, or change Website content at any time without notice.
We do not guarantee that Website content is complete, current, accurate, or error-free.
31. Links to Third-Party Websites
The Website may link to third-party websites, tools, social media platforms, payment pages, client portals, resources, or service providers.
Britton Creative is not responsible for third-party websites, content, security, privacy practices, terms, availability, or accuracy.
Your use of third-party websites is subject to their own terms and policies.
32. Disclaimers
The Website, content, forms, tools, and online resources are provided “as is” and “as available.”
To the fullest extent permitted by law, Britton Creative disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, availability, accuracy, or error-free performance.
33. Limitation of Liability
To the fullest extent permitted by law, Britton Creative is not responsible for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunities, service interruptions, communication delays, platform restrictions, or third-party failures.
To the fullest extent permitted by law, Britton Creative’s total liability for claims related to the Website or services will not exceed the amount paid by you to Britton Creative for the specific service giving rise to the claim during the three months before the event giving rise to the claim, or $100 if no amount was paid.
Nothing in these Terms limits rights or obligations that cannot be limited under applicable law.
34. Indemnification
You agree to defend, indemnify, and hold harmless Britton Creative, its owners, employees, contractors, agents, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your use of the Website or services, your submitted content or materials, your violation of these Terms, your violation of law, your infringement of third-party rights, or your misuse of third-party platforms.
35. Termination
We may suspend or terminate access to the Website, forms, portals, support tools, or services if we believe you violated these Terms, failed to pay, created a security risk, misused services, violated law, or engaged in harmful activity.
Termination does not eliminate payment obligations for work already performed, services already provided, or amounts owed.
36. Changes to Services
We may update, modify, pause, discontinue, or replace Website features, service offerings, communication channels, support tools, or business processes at any time.
37. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date or last updated date.
Continued use of the Website or services after updates means you accept the revised Terms.
38. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
39. Dispute Resolution and Venue
Any dispute arising from these Terms, the Website, or services shall be handled in the appropriate state or federal courts located in Florida, unless otherwise required by law or agreed in writing.
40. Severability
If any part of these Terms is found invalid, unlawful, or unenforceable, the remaining sections will remain in effect.
41. No Waiver
Failure to enforce any part of these Terms does not waive our right to enforce that or any other part later.
42. Entire Agreement
These Terms, together with our Privacy Policy and any applicable proposal, invoice, contract, statement of work, service agreement, or written communication, form the agreement between you and Britton Creative regarding the Website and services.
43. Contact Information
Britton Creative Co.
Website: https://brittoncreative.co
Email: [[email protected]](mailto:[email protected])
Phone: 813-544-1222
Mailing Address: 3905 Tampa Road Unit 189, Oldsmar, Florida 34677