Privacy Policy
Effective Date: June 24, 2026
Last Updated: June 24, 2026
Britton Creative Co. (“Company,” “we,” “us,” or “our”) operates the website https://brittoncreative.co (the “Website”).
We are committed to protecting your privacy and handling personal information in a transparent, lawful, and secure manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit information, request services, schedule a consultation, become a client, submit a support request, pay an invoice, or opt in to receive communications from us.
1. Information We Collect
a. Information You Voluntarily Provide
You may voluntarily provide personal information through forms, client requests, support requests, billing activity, project communications, or direct communications, including:
- Name
- Email address
- Phone number
- Business name
- Website URL
- Service inquiry details
- Quote or consultation request details
- Project information
- Support request or trouble ticket details
- Billing, invoice, or payment status information
- Any information you choose to submit
b. Automatically Collected Information
We may collect IP addresses, browser details, device information, pages visited, referring URLs, website activity, analytics data, and security logs for analytics, performance, security, and business operations.
2. How We Use Your Information
We use information to:
- Provide services
- Respond to inquiries
- Schedule consultations
- Manage client onboarding
- Deliver project updates
- Provide client and service notifications
- Send system update notifications
- Send website or hosting status updates
- Send support and trouble ticket updates
- Send billing reminders
- Send invoice reminders
- Send payment status notifications
- Send service status updates
- Send account-related alerts
- Deliver opt-in email and SMS communications
- Improve our Website and services
- Maintain business records
- Comply with legal, tax, contractual, and regulatory obligations
- Protect our rights, systems, clients, and business
3. Email, SMS, and Communication Consent
Britton Creative Co. may communicate with customers, prospects, and active client contacts by email, phone, and SMS when they request information, submit a form, request a quote, schedule a consultation, become a client, submit a support request, use a client portal, pay an invoice, or otherwise agree to receive communications.
4. SMS/Text Message Privacy
Britton Creative Co. may send SMS messages to customers, prospects, and active client contacts who have requested services or separately agreed to receive text messages from Britton Creative Co. and Cedric Britton.
SMS messages may include client service notifications, appointment reminders, consultation follow-ups, onboarding reminders, project updates, system update notifications, website or hosting status updates, trouble ticket updates, billing reminders, invoice reminders, payment status notifications, service status updates, account-related alerts, and support communications.
Message frequency varies. Message and data rates may apply.
You may reply STOP to opt out of SMS messages at any time.
You may reply HELP for help.
Consent to receive SMS messages is not required to submit a form, request information, schedule a consultation, become a client, pay an invoice, or purchase services.
5. No Sharing of SMS Consent
Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Britton Creative Co. does not sell, rent, share, or transfer mobile opt-in information or SMS consent to third parties, affiliates, lead generators, marketing partners, or advertising partners.
6. Email Communications
Britton Creative Co. may send emails related to service inquiries, quote requests, consultations, onboarding, project updates, system updates, website or hosting notifications, support requests, trouble tickets, billing reminders, invoice reminders, payment status notifications, account notifications, marketing updates, and related business services.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Transactional, service-related, billing-related, account-related, or support-related emails may still be sent when necessary to respond to your inquiry, provide requested services, manage an active client relationship, send invoices or payment notices, provide support, maintain records, or comply with legal or business obligations.
7. Third-Party Service Providers
We may use trusted service providers such as email delivery services, SMS providers, analytics tools, CRM and automation platforms, hosting providers, payment processors, billing systems, client portal tools, support tools, security tools, and business operations platforms.
These providers may process information only as needed to provide services to Britton Creative Co. They are not permitted to use mobile opt-in information or SMS consent for their own marketing or promotional purposes.
8. Cookies and Tracking Technologies
Cookies and similar technologies may be used to improve website functionality, analytics, security, performance, attribution, and user experience.
You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.
9. Data Sharing and Sale Policy
We do not sell personal information.
Data may be shared only when reasonably necessary to provide requested services, operate our Website, process payments, manage client accounts, deliver communications, provide support, comply with law, or protect rights, safety, systems, clients, and property.
Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Britton Creative Co. does not sell, rent, share, or transfer mobile opt-in information or SMS consent to third parties, affiliates, lead generators, marketing partners, or advertising partners.
10. GDPR and International Data Protection
We comply with GDPR and applicable international privacy laws for users located in the EEA and other jurisdictions where required.
Users may request access, correction, deletion, restriction, or portability of their data and may withdraw consent at any time, subject to legal and business recordkeeping requirements.
We process personal data under lawful bases including consent, performance of a contract or request, legitimate interests, and legal obligations.
Data may be processed or stored outside your country of residence, including in the United States, using appropriate safeguards where required.
11. Data Security
We employ reasonable technical, administrative, and organizational safeguards to protect personal information.
No method of transmission or storage is completely secure.
12. Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law.
Inactive records may be deleted, archived, or anonymized when no longer needed.
13. Children’s Privacy
Our Website and services are not intended for children under 13, and we do not knowingly collect personal information from children.
14. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Continued use of the Website after updates constitutes acceptance of the updated policy.
Britton Creative Co.
Website: https://brittoncreative.co
Email: [email protected]
Phone: 813-544-1222
Mailing Address: 3905 Tampa Road Unit 189, Oldsmar, Florida 34677